Consulting
Provide a strategy formulation process which facilitates a person or organization to allocate priorities and resources based upon a comprehensive concept or goal.
Design and implement programs to foster innovation by intentionally championing the person or the organization’s organic strengths and talents.
Design and conduct focus groups to gather information on the perceived treatment of minorities and women throughout the organization. Recommendations focus on current inequities, futures needs in recruitment, retention and advancement opportunities. Offer and provide education and communication to create an appreciation of the value of diversity, and the power it brings to an organization. This is very different than “diversity management” which too often results in the attempt to make everyone look and act the same.
Design and develop programs for greater emphasis on customer service. Focusing training on both customer and vendor relationships. All of this is intended with the eye to enhance the emphasis on customer service and long- term customer satisfaction. By attending to the power of open and customer directed communication the pragmatic and efficient business results which can be attained are clearly pointed out and brought home.
Analyze operations to determine the core competencies that would be required for future success. Then incorporate these into a performance development and evaluation system that supports a comprehensive succession planning approach.
Design and implement programs based on client need or goal in the areas of innovation, behavior change and ethical conduct, etc. Those workshop programs are created and directed at and have been provided for professionals in various types of businesses and at all levels of management or line personnel. The emphasis is on using practical business concepts with immediate application to actual personal, job or customer relations concerns.
Evaluate human resource capabilities and responsibilities in light of the corporate business goals, and assist in the design of a comprehensive human resources strategy to focus on the measurable attainment of specific high-priority business goals. This results in the creation of a curriculum based upon specifically tailored, organizationally relevant, business outcomes, creating a direct link between human resource interventions and business results.
Custom-designed programs for ethical management practices. These include all levels of management. From top executives and extending down the administrative levels as a required program for all of management. These workshops creates the opportunity to safely explore ethical dilemmas, problems, conflicts and professionally compromising situations. In the end, creating a common language and philosophy for addressing them going forward.
